Privacy & Cookies Policies

• Check in time 2:00 PM
• Check out time 12:00 PM
• Children age 3 - 12
• Pets not allowed

Privacy and Cookies

PRIVACY POLICY

Algartemático - Gestão e Inovação Turística, SA develops a continuous work, which guarantees the security and confidentiality of user-supplied data. By accessing site Algartemático - Gestão e Inovação Turística, SA , under the brand MGE Hotels, the user agrees to accept and comply with this Privacy Policy.

COLLECTION AND PROCESSING OF PERSONAL DATA

Some personal data may be requested when a user is booking a reservation or when filling out a contact form.

The Personal Data collected and processed are related to the name, email address, gender, date of birth, address, telephone number, credit card information and the identification number.

Therefore, we state that the authority for the collection of Personal Data is within Algartemático - Gestão e Inovação Turística, SA, with registered office at Rua do Municipio Lote 31, 8200-161 Albufeira with VAT Number PT 505 016 818.

USE AND PURPOSE OF PROCESSING OF PERSONAL DATA

The user's personal data, provided on the website of MGE Hotels brand, are used for the following purposes:
i. To simplify the booking and lodging process, with the main objective of continuous improvement of our services;
ii. Being part of marketing activities, particularly in the newsletter subscription, events, campaigns, promotions, loyalty programs, surveys, comments and/or contests.
iii. To inform users about updates of products and data, special offers and/or other products and services of the MGE Hotels brand;
iv. For statistical analyses of Marketing and Remarketing;
v. To continually ensure that our respective site and content match the needs and expectations of users;
vi. Conduct market research and customer satisfaction;

When you visit our site, Algartemático - Gestão e Inovação Turística, SAalso collects technical information from your computer, such as the IP (Internet Protocol), the operating system and browser type. We use this information to improve the quality of your visit to our site, and we will not disclose any of this information to entities outside of Algartemático - Gestão e Inovação Turística, SA without your consent.

Algartemático - Gestão e Inovação Turística, SA reserves the right to forward any user's Personal Data in the event of sale or transfer of the whole or part of our company or its associated assets. In the case of such user's Personal Data transmission actually occurs to third parties, we will endeavour to be reasonable so that the transferee uses the user's Personal Data in compliance with this Privacy Policy.

ACCESS TO PERSONAL DATA

Algartemático - Gestão e Inovação Turística, SA ensures all means to allow users to access their personal data. If you want to access, correct, supplement, update or delete your Personal Data, you should contact Algartemático - Gestão e Inovação Turística, SA. Your request should be sent to info@mgehotels.com. 

Algartemático - Gestão e Inovação Turística, SA may request a copy of a valid ID in order to safeguard the privacy of its customers.

CHANGE OF PERSONAL DATA

You have the right to request, at any time, the change of your Personal Data, either through the user account or directly to Algartemático - Gestão e Inovação Turística, SA with the provided email in the previous paragraph of this Privacy Policy.

SECURITY OF PERSONAL DATA

According to our policies and internal security and confidentiality procedures, Algartemático - Gestão e Inovação Turística, SA ensures the security of Personal Data that users provide.

Whenever you are prompted for information about the credit card data, it is done through a secure line, which means that your information will be sent over the Internet under an encrypted form. You can see when you are in security mode when a "closed lock" or "key" icon shows up in the upper left of your screen. Additionally, you can see that the first characters of the site's URL will change from "http" to "https", indicating that you are accessing a secure server.

Thus, we guarantee that whenever you are asked to provide personal information, this communication is done through a SSL secure line (Secured Sockets Layer) whenever you are using a SSL enabled browser, such as Microsoft Internet Explorer (IE), Netscape Navigator or Google Chrome.

However, the user's Personal Data may circulate on the Internet without security and could be viewed and/or used by unauthorized third parties for that purpose. Should this occur, Algartemático - Gestão e Inovação Turística, SA is not responsible for the theft, destruction or dissemination of user's Personal Data.

SHARING OF PERSONAL DATA

The Personal Information may be shared with some employees within Algartemático - Gestão e Inovação Turística, SA to:
i. Provision of requested services;
ii. Database management;

Personal Information may also be shared with the Local Authorities, if required by local law and in accordance with applicable legal requirements.

Algartemático - Gestão e Inovação Turística, SA is not responsible in the case of children under 18 providing any Personal Data without permission of their parents or their legal guardians.

USE OF COOKIES

When you visit our site, a small text file (Cookie) is created and stored on your access device (computer, tablet, smartphone, etc.). This text file will allow easier and quicker access to our site. Cookies allow us to analyse how users browse our site and can also help showing online ads that are more relevant to you.

Most browsers automatically accept these text files (Cookies), but may delete or automatically block them at any time. We emphasize that the use of cookies does not damage the accessing device and that are normally removed automatically after a certain period of time.

However, if you do not allow the use of cookies, some of the features of our website may not work.

You can find more information about cookies at www.allaboutcookies.org

CHANGES IN OUR PRIVACY POLICY

Algartemático - Gestão e Inovação Turística, SA reserves the right to change its Privacy Policy at any time. In case of change of the Privacy Policy, the most recent change date is also updated, which is always shown at the end of this page. If the change is substantial, it may also be placed as a notice on our site.

9. CONTACT AND RIGHT OF EXIT

If you want to:
i. Send enquiries/complaints related to the Privacy Policy;
ii. Change your Personal Data;
iii. Stop receiving business mailing, including emails;
iv. Withdraw your consent to share your Personal Data with third parties;
You can do this via email to info@mgehotels.com

10. APPLICABLE LAW AND JURISDICTION

The Privacy Policy and the collection, processing or transmission of the user’s personal data is governed by the applicable laws of the Portuguese Republic.

11. CONTACTS AND/OR QUESTIONS

If in doubt about this Privacy Policy, please contact Algartemático - Gestão e Inovação Turística, SA via email to info@mgehotels.com

Algartemático - Gestão e Inovação Turística, SA 

COOKIES POLICY

Algartemático - Gestão e Inovação Turística, SA uses cookies on its website that improve the performance and user experience as described below.

WHAT ARE COOKIES?

Cookies are text files with relevant information that your access device (computer, mobile phone, smartphone or tablet) loads via a web browser (Browser) when you visit our website.

ookies used on our website do not collect personal information to identify the user. Its use is done solely to improve navigation performed by users, capturing their behaviours, tastes and interests globally.

In this sense, we try to analyze the data provided by browsing to improve the use and display of our website, making it simpler and faster, enabling a more interesting and dynamic browsing experience.

The user may, at any time, via their web browser (Browser), decide to be notified of the receipt of cookies and block the respective entry on your system. It should be noted, however, that the refusal of use of cookies on our website may result in the non-operation of important features.

COOKIES OPERATION

In general and as already noted, cookies are used to enhance the user's browsing experience, increasing the speed and response efficiency of our website.

We collect information about navigation on our website, such as the most visited pages, the user's location (research, third-party recommendation, ads or campaigns), if your visits resulted in the purchase of goods and/or services. We also capture whether the user must view our website in Portuguese or English. We therefore seek to enhance your experience with our brand MGE Hotels. We may also use this information in remarketing campaigns.

We do not make the information collected by cookies available to third parties, except when required by law (state bodies or law enforcement agencies). However, we emphasize again that if you do not want our website data stored on your device (computer, mobile phone, smartphone or tablet), there are ways to block some or all cookies and delete all those who have been saved. If you want to delete our cookies or block the future storage of cookies, please be aware that you may not have access to certain areas/interactive tools on our website.

THE DIFFERENT TYPES OF COOKIES

Analytical cookies: They are used to analyze how users use our website. These cookies are used only for the purpose of statistics creation and analysis, but never to collect personal information. So we can provide a high quality experience.

Feature cookies: They keep user preferences regarding the use of our website, so that it is not necessary to configure the website each time you visit.

Third party cookies: They measure application success and the effectiveness of third party advertising. They may also be used to customize a widget with the user data.

EXPIRATION OF COOKIES

Permanent cookies: They are stored at the web browser (Browser) level on your access device (computer, mobile phone, smartphone or tablet) and are used whenever you make a new visit to our website. They are usually used to direct the navigation according to the user's interests, allowing us to provide a more customized service.

Session cookies: These cookies are temporary and are available until you leave our website. The next time users access their web browser (Browser) these cookies are no longer stored. The information collected by these cookies is aimed to analyze traffic patterns on the web, allowing us to identify problems and provide a better browsing experience.

HOW CAN YOU MANAGE COOKIES?

All Internet browsers (Browsers) allow the user to accept, decline or delete cookies, namely by selecting the appropriate settings on the appropriate web browser (Browser).
Then, you can indicate how to proceed with the activation of cookies in some commonly used Internet browsers (Browser):

Internet Explorer:
1) Click the "Tools" menu and then "Internet Options";
2) In the "Privacy", tab, scroll down and select "Accept all cookies";
3) To finish, click OK.

Mozilla Firefox
1) Click the "Tools" menu and select "Options"
2) Click the "Privacy" icon on the top panel.
3) Check mark the box next to the "Accept cookies from sites" option.
4) Click on "OK" to save the settings and close.

Google Chrome
1) Click on "Customize and control Google Chrome";
2) In the "Behind the scenes" tab, click on "Content settings";
3) Select the "Allow the definition of local data (recommended) option; $$ contact-form $$

COOKIES IN THE OPENING OF NEWSLETTER AND EMAILS

Newsletters and emails may contain a small image for statistical purposes, which allow us to know if they are open and to check clicks through links or ads in the newsletter. The user always has the possibility to disable sending the newsletter or email through the specific option at the bottom of the newsletter or emails.

EMBEDDED CONTENT IN OUR WEBSITE

Some of our pages have embedded video content, for example, through Youtube. When you visit pages that have this type of content, they may contain cookies.

Our website also uses social media sharing tools, such as Facebook or Twitter. When you click one of these buttons, a cookie can be activated for the service you chose to use.

We warn you that we do not control these cookies, therefore please refer to the relevant websites for more information.

WHAT WE DO NOT USE COOKIES FOR

We want you to understand that the cookies we use do not collect information that identifies you or any information considered sensitive, such as personally identifiable info, email addresses, passwords or credit card info.

The information these cookies collect does not allow personal identification of users, nor allow us to monitor your browsing activity on other websites.

LEARN MORE

The cookies law is the common name given to the European Directive of e-Privacy adapted to Portugal in Law 46/2012, effective as of August 30th.

You can find more information about cookies at www.allaboutcookies.org