Services & Information

Notes:

- Check-In Time: from 2PM. Check-Out Time: until midday.

- No pets allowed

- In bookings on BB, HB, FB and AI basis, guests with food allergies, food intolerances and/or any other special dietary needs must notify the hotel prior to arrival.

- Some services and facilities (Mini Golf, Tennis, Multipurpose Field, Health Club, Mini Club, Games Room, Hairdresser, Transfers) have extra charges

- The use of swimming cap in the indoor pool is mandatory. Customers can buy caps at € 4.50 / each at the front desk.

ADVISE:

 - We inform you that the hotel reserves the right to ask for a security deposit of 100€ per person upon arrival, that will only be refunded upon check-out after verifying that the apartment has not suffered any damage. The security deposit can be paid only in cash. If the guest refuses payment, he/she will not be allowed to check into the hotel;

- We also inform that groups of 'stag' and 'hen' parties are not permitted. Still if detected any arrival of these types of groups, the hotel reserves the right to ask for the security deposit;

 - Any client with behaviour that is not compatible with a family hotel will be invited to leave, and there will be no refund of the amount paid for the stay;

FCO Foreign Travel Advice for Portugal (May 2017)

‘There have been reports of an increase in holidaymakers being encouraged to submit a claim for personal injury if they have experienced gastric illness during their stay. You can find more information about the action you can take if you have suffered a personal injury on the Citizens Advice website. You should only consider pursuing a complaint or claim if you have genuinely suffered from injury or illness. If you make a false or fraudulent claim, you may face legal proceedings in the UK or Portugal’.

https://www.gov.uk/foreign-travel-advice/portugal

If the Hotel considers a gastric illness claim to be false or fraudulent, it will pursue the matter in the Portuguese courts and sue for damages.

Grades:

- Opening hours   Check-In: from 14H00. Check-Out time: until 12:00.

- Pets are not allowed

- With reservations in BB, MP, PC and IT, guests with food allergies, food intolerances and / or other special dietary needs must notify the hotel about them before arrival.

- Some services and facilities (Mini-Golf, Tennis, Multi-Purpose Field, Health Club, Mini Club, Games Room, Hairdresser, Transfers) have an extra cost.

- The use of a swimming cap in the indoor pool is mandatory. Customers can buy caps at the hotel reception at € 4.50 / each.

- Youth groups and bachelor parties are not allowed.

- Our hotels reserve the right to demand a deposit of 100.00 Euros per person, which will be returned at the end of the stay only after checking the good condition of the apartment. Payment of the deposit must be made in cash   or by charging the amount on a valid credit or debit card, and in the event of a guest refusing to pay, it will not be allowed to enter the hotel.

- Transfers are available - Please contact the Hotel